The hotel offers amenities for your comfortable stay and unforgettable experiences
Blissful Relaxation!
“The couple's spa treatment we enjoyed was a highlight of our stay, providing a perfect, soothing escape with really good relaxation techniques.” view full review
Luxurious Amenities!
“Our villa featured a private plunge pool and a hot thermal water jacuzzi, creating an intimate and serene atmosphere that exceeded all expectations.” view full review
Delicious Breakfast!
“Breakfast was a good experience, with a diverse menu of fresh, high-quality dishes that set a wonderful tone for each day.” view full review
Inclusive Design!
“The resort's thoughtful design ensures accessibility for all, allowing everyone to enjoy the geothermal pools and spa facilities without barriers.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Luggage storage
Locker room
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Yoga class
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Dining
Restaurant
Bar/ Lounge area
Outdoor dining area
Special diet menus
Business
Meeting/ Banquet facilities
Spa & Leisure
Outdoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage
Hot spring bath
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Show more
Location
1 Persiaran Lagun Sunway 3,
Ipoh,
Malaysia,
31150,
Perak
Map view
street view
1 Persiaran Lagun Sunway 3,
Ipoh,
Malaysia,
31150,
Perak
City landmarks
Theme Park
Lost World of Tambun Theme Park
1.5
km
No. 1
Lost World Hot Springs & Night Park
1.5
km
1
Sunway Lost World Water Park Sdn. Bhd
730 m
Surau
720 m
Theme Park
Lost World of Tambun
1.5
km
Park
Extreme Park Sunway City Ipoh
1.4
km
Market
Uptown Sunway City
1.5
km
Dong Hua Cave
1.5
km
Tambun Christian Cemetery
1.8
km
Chinese Crematorium Temple
1.8
km
Lost World Tambun
2.3
km
Mall
Econsave Bercham
2.3
km
Surau Al-Falah
2.4
km
Sukhavana Meditation Monastery
2.4
km
Tokong Huat Tian Keong
2.4
km
Wet Market Bercham
2.6
km
Mosque
Surau Al Syakirin
2.6
km
Mosque
Masjid An-Nur
2.7
km
Gurdwara Sahib Tambun
2.8
km
Masjid Jamek Al-Amin
2.9
km
Mosque
Masjid Al-Amin Tambun
2.9
km
Market
Pasar Tambun
3.0
km
Enlightened Heart Tibetan Buddhist temple
3.0
km
Persatuan penganut Dewa Jingang Jing She
3.1
km
Bercham Chinese Methodist Church
3.2
km
Pasar Bercham
3.2
km
Market
Ipoh Garden East Night Market
3.2
km
Bercham Christian Church
3.2
km
Gurdwara Sahib Bercham
3.2
km
Glamour Square
3.3
km
Nearby
1
Sunway Lost World Water Park Sdn. Bhd
30 m
Restaurants
The Pomelo
730 m
1 Persiaran Lagun Sunway 3 Sunway City Ipoh
Skybar
950 m
1
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
8.6
Location
9.0
Service
9.2
Dining
7.2
Guest reviews
8.4/10
based on 5 reviews
9.5
9.5/10 based on 1069 reviews
John
United Kingdom,
February
2024
8.0/10
My stay at the hotel was a mix of great and not so great elements. The room was nice and clean, although we had to deal with some pesky houseflies. The plunge pool and private geothermal bath were impressive but upgrading to a bigger room would have been pricier. The service was very helpful and thoughtful, from guiding us around the place to a nice gesture for our anniversary. The location was surrounded by beautiful gardens and hot springs but could have been more comfortable. The dining experience was delicious with various options at the Pomelo restaurant. Overall, a stay with some highs and lows.
Rooms
8.0
The room was nice and clean, but we had to contend with some pesky houseflies. The plunge pool and private geothermal bath were really impressive.
Service
9.0
The service was very helpful, showing us around and a thoughtful gesture for our anniversary.
Location
7.0
The hotel was surrounded by beautiful gardens and hot springs but could have been more comfortable.
Dining
8.0
The dining experience was delicious, especially at the Pomelo restaurant with a variety of options.
Facilities
8.0
The facilities offered were impressive, with a range of amenities like the plunge pool and private geothermal bath.
George
United Kingdom,
February
2024
8.4/10
The hotel offers well-equipped rooms including private hot tubs and plunge pools, very clean and well-maintained, with geothermal hot water tubs and a mini swimming pool providing a very private experience. However, the hotel could improve on sensitivity to insects and sunny conditions for those guests affected. Value for money is highlighted by the attentive service and variety of natural facilities available.
Rooms
9.0
The rooms are superbly equipped with integrated bidets, private hot tubs, and plunge pools, offering a very private and luxurious experience. They are meticulously clean and well-maintained, providing a truly comfortable stay.
Service
9.0
The service here is exceptional with a never-ending supply of water and a fridge offering free-flowing drinks and ice cream. The support service is incredibly helpful and attentive, making arrangements and departure seamless. A pleasant surprise of a lovely gift upon departure added a personal touch.
Location
8.0
The hotel's location is surrounded by calming greenery and dramatic limestone outcrops, offering a peaceful retreat. The natural thermal baths, reflexology pool, steam cave, and meditation cave provide a unique and relaxing experience. However, guests concerned about insects or sun exposure should take precautions.
Dining
7.0
The dining experience met expectations with elaborate and punctual room service. While more variety, especially for specific dietary preferences like Arab cuisine, could enhance the options, the service and quality were commendable.
Facilities
9.0
The hotel's facilities are impressive, featuring various natural baths and caves, offering guests a serene and rejuvenating environment. The introduction of drinks, sweets, and cold towels adds a refreshing touch to the experience.
Tommy
United States,
January
2024
8.6/10
The hotel is located in a truly unique retreat surrounded by limestone hills, natural caves, and a pristine jungle scenery, offering a must-visit experience. The rooms, although very private and with splendid views, can sometimes face delays in readiness after 3pm. The service is exceptional, with a group of tremendously nice and helpful staff providing a cheerful and pleasant atmosphere. However, the dining experience, while offering homemade local products, can be a bit lacking in quality at times.
Rooms
8.0
The rooms are far apart and very private, providing a wonderful escape into nature. However, there can be delays in preparation past 3pm.
Service
9.0
The service here is like being surrounded by a 5-star group of people with constant smiles. The staff is lovely, cheerful, and always there to help with anything you need.
Location
10.0
The location is simply another world, nestled in a very green area amidst the jungle, offering an astounding and romantic setting. A perfect destination for a few relaxing days.
Dining
7.0
The dining experience incorporates homemade local products but can sometimes disappoint with poor coffee quality from a machine. Nonetheless, after feedback, improvements can be made.
Facilities
9.0
The facilities here provide everything needed for a comfortable stay, ensuring a pleasant getaway amidst impressive natural surroundings.
Jane
United Kingdom,
July
2023
9.0/10
My stay at the resort was truly amazing! The rooms were excellent, well-appointed, and clean, with a geothermal plunge pool and a hot spring jacuzzi right by my room. The space was spacious, restful, and intelligently designed. However, precautions need to be taken to prevent monkeys from entering the bedroom.
Rooms
9.0
The rooms are amazing with a geothermal plunge pool and a hot spring jacuzzi by the room. Spacious, restful, and intelligently designed.
Service
10.0
The service was exceptional, with employees like Verone going above and beyond to assist us, even helping book a rental car when we were in a pinch. The staff, including Ida, Cachy, Dhruv, Raymond, and others, were incredibly courteous and caring.
Location
10.0
The location was perfect, surrounded by natural beauty and with friendly staff members. The natural caves and geothermal hot springs added a 'wow' factor, and the resort was beautifully incorporated into the landscape.
Dining
7.0
The dining experience didn't quite meet my expectations. While the Pomelo offered healthy options, I felt there could be more variety, especially for Arab tourists.
Facilities
9.0
The facilities at the resort were top-notch, including room service, dry cleaning, housekeeping, laundry, and an airport shuttle service.
Kenny
United States,
May
2023
8.8/10
The hotel offers spacious, clean rooms well-stocked with water and a complimentary mini-bar with soft drinks and snacks. The staff, from the GM to the restaurant servers and room cleaning team, were very accommodating and made the stay comfortable, relaxing, and private. However, there was a slight delay during the check-in process which required an extra half an hour of waiting.
Rooms
9.0
The rooms were very comfortable, relaxing, and private.
Service
9.0
The service was awesome and the staff were attentive and genuinely helpful.
Location
10.0
The location amongst dramatic limestone outcrops with many caves was wonderful, bringing a calming atmosphere. It's a great place for a relaxing getaway and ideal for couples seeking a romantic escape.
Dining
7.0
The fixed menu dining option could have been improved considering the scale of the establishment. However, the service of bringing meals to our villa for poolside dining was a great touch.
Facilities
9.0
The facilities provided, such as room service, dry cleaning, housekeeping, and laundry, were top-notch.
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