The Banjaran Hotsprings Retreat, Ipoh ➤ Reviews, Rooms & Prices 2025

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About the Hotel

1 Persiaran Lagun Sunway 3, Ipoh, Malaysia, 31150

The Banjaran Hotsprings Retreat is Malaysia's first luxury natural hot springs wellness retreat located in a 9 hectare valley in Perak. It features geothermal hot springs, natural caves, and is surrounded by 260-million-year-old limestone hills. The retreat emphasizes sustainability and holistic healing, providing a unique escape for relaxation and wellness.

Location

Located just 20 minutes by car from Ipoh, the retreat is easily accessible from Kuala Lumpur, positioned among Ipoh's lush landscapes. Guests can explore the nearby Lost World of Tambun Theme Park and various cultural attractions. The surrounding area features famed culinary hotspots, adding to the overall experience of staying at the retreat.

Rooms

The retreat offers 44 villas, including Royal, Grand Garden, Garden, Water, and Lake Villas, each designed for privacy and tranquility. All accommodations feature luxurious amenities, private plunge pools, and geothermal hot spring whirlpools. Contemporary rustic interiors and spacious terraces ensure comfort, with options for both king-size and twin beds available.

Eat & Drink

Dining at The Banjaran includes unique experiences, with Jeff's Cellar built into a cavern, offering fine dining alongside organic and rare wines. Pomelo Restaurant provides all-day dining with a menu that incorporates local herbs and fresh produce. Guests can enjoy outdoor dining under the stars from the Star Deck, creating memorable culinary moments.

Leisure & Business

The retreat features several wellness options, including Geothermal Hot Springs Dipping Pools, Thermal Steam Cave, and a Fitness Centre. Guests can also indulge in personalized spa treatments and wellness programs. For those planning corporate events, the serene setting and dedicated staff offer a fruitful atmosphere for meetings and retreats.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Water Villa No Children Allowed

Max:

2 persons

155 m²

Bed options:

1 King-size bed

Lake view

Shower

Private pool

room details

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Lake Villa No Children Allowed

Max:

2 persons

61 m²

Bed options:

1 King-size bed

Lake view

Shower

Private pool

room details

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Garden Villa No Children Allowed

Max:

2 persons

260 m²

Bed options:

1 King-size bed

Garden view

Shower

Private pool

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Ipoh 5.2 km

Airports

Sultan Azlan Shah (IPH) 11.7 km

Train

Ipoh Railway Station 9.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Blissful Relaxation!

“The couple's spa treatment we enjoyed was a highlight of our stay, providing a perfect, soothing escape with exceptional relaxation techniques.” view full review

Luxurious Amenities!

“Our villa featured a private plunge pool and a hot thermal water jacuzzi, creating an intimate and serene atmosphere that exceeded all expectations.” view full review

Delicious Breakfast!

“Breakfast was a delightful experience, with a diverse menu of fresh, high-quality dishes that set a wonderful tone for each day.” view full review

Inclusive Design!

“The resort's thoughtful design ensures accessibility for all, allowing everyone to enjoy the geothermal pools and spa facilities without barriers.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Luggage storage
Locker room
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Yoga class

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning

Dining

Restaurant
Bar/ Lounge area
Outdoor dining area
Special diet menus

Business

Meeting/ Banquet facilities

Spa & Leisure

Outdoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage
Hot spring bath

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Location

1 Persiaran Lagun Sunway 3, Ipoh, Malaysia, 31150

Map view

street view

1 Persiaran Lagun Sunway 3, Ipoh, Malaysia, 31150

City landmarks

Theme Park

Lost World of Tambun Theme Park

1.5 km

No. 1

Lost World Hot Springs & Night Park

1.5 km

Sunway Lost World Water Park Sdn. Bhd

730 m

Surau

720 m

Theme Park

Lost World of Tambun

1.5 km

Park

Extreme Park Sunway City Ipoh

1.4 km

Market

Uptown Sunway City

1.5 km

Dong Hua Cave

1.5 km

Tambun Christian Cemetery

1.8 km

Chinese Crematorium Temple

1.8 km

Lost World Tambun

2.3 km

Mall

Econsave Bercham

2.3 km

Surau Al-Falah

2.4 km

Sukhavana Meditation Monastery

2.4 km

Tokong Huat Tian Keong

2.4 km

Wet Market Bercham

2.6 km

Mosque

Surau Al Syakirin

2.6 km

Mosque

Masjid An-Nur

2.7 km

Gurdwara Sahib Tambun

2.8 km

Masjid Jamek Al-Amin

2.9 km

Mosque

Masjid Al-Amin Tambun

2.9 km

Market

Pasar Tambun

3.0 km

Enlightened Heart Tibetan Buddhist temple

3.0 km

Persatuan penganut Dewa Jingang Jing She

3.1 km

Bercham Chinese Methodist Church

3.2 km

Pasar Bercham

3.2 km

Market

Ipoh Garden East Night Market

3.2 km

Bercham Christian Church

3.2 km

Gurdwara Sahib Bercham

3.2 km

Glamour Square

3.3 km

Nearby

Sunway Lost World Water Park Sdn. Bhd

30 m

Restaurants

The Pomelo

730 m

1 Persiaran Lagun Sunway 3 Sunway City Ipoh

Skybar

950 m

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the hotel and would stay again

8.4/10

Great

Rooms

8.6

Location

9.0

Service

9.2

Dining

7.2

John

United Kingdom, February 2024

8.0/10

My stay at the hotel was a mix of great and not so great elements. The room was nice and clean, although we had to deal with some pesky houseflies. The plunge pool and private geothermal bath were impressive but upgrading to a bigger room would have been pricier. The service was very helpful and thoughtful, from guiding us around the place to a nice gesture for our anniversary. The location was surrounded by beautiful gardens and hot springs but could have been more comfortable. The dining experience was delicious with various options at the Pomelo restaurant. Overall, a stay with some highs and lows.

Rooms

8.0

The room was nice and clean, but we had to contend with some pesky houseflies. The plunge pool and private geothermal bath were really impressive.

Service

9.0

The service was very helpful, showing us around and a thoughtful gesture for our anniversary.

Location

7.0

The hotel was surrounded by beautiful gardens and hot springs but could have been more comfortable.

Dining

8.0

The dining experience was delicious, especially at the Pomelo restaurant with a variety of options.

Facilities

8.0

The facilities offered were impressive, with a range of amenities like the plunge pool and private geothermal bath.

George

United Kingdom, February 2024

8.4/10

The hotel offers well-equipped rooms including private hot tubs and plunge pools, very clean and well-maintained, with geothermal hot water tubs and a mini swimming pool providing a very private experience. However, the hotel could improve on sensitivity to insects and sunny conditions for those guests affected. Value for money is highlighted by the attentive service and variety of natural facilities available.

Rooms

9.0

The rooms are superbly equipped with integrated bidets, private hot tubs, and plunge pools, offering a very private and luxurious experience. They are meticulously clean and well-maintained, providing a truly comfortable stay.

Service

9.0

The service here is exceptional with a never-ending supply of water and a fridge offering free-flowing drinks and ice cream. The support service is incredibly helpful and attentive, making arrangements and departure seamless. A pleasant surprise of a lovely gift upon departure added a personal touch.

Location

8.0

The hotel's location is surrounded by calming greenery and dramatic limestone outcrops, offering a peaceful retreat. The natural thermal baths, reflexology pool, steam cave, and meditation cave provide a unique and relaxing experience. However, guests concerned about insects or sun exposure should take precautions.

Dining

7.0

The dining experience met expectations with elaborate and punctual room service. While more variety, especially for specific dietary preferences like Arab cuisine, could enhance the options, the service and quality were commendable.

Facilities

9.0

The hotel's facilities are impressive, featuring various natural baths and caves, offering guests a serene and rejuvenating environment. The introduction of drinks, sweets, and cold towels adds a refreshing touch to the experience.

Tommy

United States, January 2024

8.6/10

The hotel is located in a truly unique retreat surrounded by limestone hills, natural caves, and a pristine jungle scenery, offering a must-visit experience. The rooms, although very private and with splendid views, can sometimes face delays in readiness after 3pm. The service is exceptional, with a group of tremendously nice and helpful staff providing a cheerful and pleasant atmosphere. However, the dining experience, while offering homemade local products, can be a bit lacking in quality at times.

Rooms

8.0

The rooms are far apart and very private, providing a wonderful escape into nature. However, there can be delays in preparation past 3pm.

Service

9.0

The service here is like being surrounded by a 5-star group of people with constant smiles. The staff is lovely, cheerful, and always there to help with anything you need.

Location

10.0

The location is simply another world, nestled in a very green area amidst the jungle, offering an astounding and romantic setting. A perfect destination for a few relaxing days.

Dining

7.0

The dining experience incorporates homemade local products but can sometimes disappoint with poor coffee quality from a machine. Nonetheless, after feedback, improvements can be made.

Facilities

9.0

The facilities here provide everything needed for a comfortable stay, ensuring a pleasant getaway amidst impressive natural surroundings.

Jane

United Kingdom, July 2023

9.0/10

My stay at the resort was truly amazing! The rooms were excellent, well-appointed, and clean, with a geothermal plunge pool and a hot spring jacuzzi right by my room. The space was spacious, restful, and intelligently designed. However, precautions need to be taken to prevent monkeys from entering the bedroom.

Rooms

9.0

The rooms are amazing with a geothermal plunge pool and a hot spring jacuzzi by the room. Spacious, restful, and intelligently designed.

Service

10.0

The service was exceptional, with employees like Verone going above and beyond to assist us, even helping book a rental car when we were in a pinch. The staff, including Ida, Cachy, Dhruv, Raymond, and others, were incredibly courteous and caring.

Location

10.0

The location was perfect, surrounded by natural beauty and with friendly staff members. The natural caves and geothermal hot springs added a 'wow' factor, and the resort was beautifully incorporated into the landscape.

Dining

7.0

The dining experience didn't quite meet my expectations. While the Pomelo offered healthy options, I felt there could be more variety, especially for Arab tourists.

Facilities

9.0

The facilities at the resort were top-notch, including room service, dry cleaning, housekeeping, laundry, and an airport shuttle service.

Kenny

United States, May 2023

8.8/10

The hotel offers spacious, clean rooms well-stocked with water and a complimentary mini-bar with soft drinks and snacks. The staff, from the GM to the restaurant servers and room cleaning team, were very accommodating and made the stay comfortable, relaxing, and private. However, there was a slight delay during the check-in process which required an extra half an hour of waiting.

Rooms

9.0

The rooms were very comfortable, relaxing, and private.

Service

9.0

The service was awesome and the staff were attentive and genuinely helpful.

Location

10.0

The location amongst dramatic limestone outcrops with many caves was wonderful, bringing a calming atmosphere. It's a great place for a relaxing getaway and ideal for couples seeking a romantic escape.

Dining

7.0

The fixed menu dining option could have been improved considering the scale of the establishment. However, the service of bringing meals to our villa for poolside dining was a great touch.

Facilities

9.0

The facilities provided, such as room service, dry cleaning, housekeeping, and laundry, were top-notch.